Frequently Asked Questions

Everything You Need to Know.

What makes the Squishmas Advent Calendar special?

24 numbered doors, each hiding a colorful mini squishy surprise to make the Christmas countdown more exciting.

When will my order arrive?

Delivery times vary by location. Visit our Shipping Policy for current estimates.

How can I track my order?

You'll receive tracking details by email once your order ships.

Can I return my purchase?

Yes, eligible unopened items may be returned within 30 days of delivery.

What if my order arrives damaged?

Contact our support team with your order number and photos. We're here to help.

How can I reach customer support?

Email us at support@tulolaura.com for assistance.